# Refund Policy
**Effective Date:** February 15, 2026
**Last Updated:** February 15, 2026
## 1. Overview
This Refund Policy applies to all payments made on codabez.com ("Platform"), operated by Stefan Savanović, a sole proprietor based in Novi Sad, Republic of Serbia ("Operator," "we," "us," or "our"). By making a payment on the Platform, you ("User," "you," or "your") agree to the terms of this Refund Policy.
## 2. General Rule
All payments made on the Platform are final and non-refundable once the job listing has been published. A listing is considered published when it becomes visible to the public on the Platform.
## 3. When a Refund Is Available
A refund will be issued only under the following specific circumstance:
3.1. **Failure to Publish Within the Guaranteed Timeframe:** If you have completed a payment and the Operator fails to publish your job listing within two (2) business days of confirmed payment, you are entitled to a full refund. This applies only when the failure to publish is caused by a technical error, system failure, or any other issue on the Operator's side that prevents your listing from going live within the stated timeframe.
## 4. When a Refund Is Not Available
No refund will be issued in any of the following situations:
4.1. **The listing has been published.** Once your listing is live on the Platform — regardless of how soon after payment it was published — no refund will be issued under any circumstances, including but not limited to:
a) You change your mind about the listing after it has been published.
b) You wish to modify or cancel the listing after publication.
c) You are dissatisfied with the performance, visibility, or results of the listing.
d) The position has already been filled.
e) You made an error in the content of your listing.
4.2. **The listing was removed due to a violation of the Terms and Conditions.** If the Operator removes your listing because it violates the Platform's Terms and Conditions (for example, due to malicious links, fraudulent content, inappropriate images, or misleading information), no refund will be issued.
4.3. **Circumstances outside the Operator's control.** No refund will be issued for issues caused by third-party services (including PayPal and Paddle), your internet connection, your device, or any other factors beyond the Operator's control.
## 5. How to Request a Refund
5.1. To request a refund, send an email to websavanovic@gmail.com with the subject line "Refund Request" and include the following information:
a) The email address you used when submitting the listing.
b) The date of your payment.
c) A brief description of the reason for your refund request.
5.2. Refund requests must be submitted within fourteen (14) calendar days of the original payment date.
5.3. The Operator will review your request and respond within seven (7) business days of receiving it.
## 6. How Refunds Are Processed
6.1. Approved refunds will be issued through the same payment method used for the original transaction (PayPal or Paddle).
6.2. The Operator will process approved refunds within fourteen (14) business days of approving the request. The actual time it takes for the funds to appear in your account depends on your payment provider and may vary.
## 7. Disputes
7.1. If you believe your refund request was incorrectly denied, you may contact the Operator at websavanovic@gmail.com to discuss the matter further.
7.2. The Operator's decision regarding refund eligibility is final, subject to applicable consumer protection laws.
## 8. Changes to This Refund Policy
8.1. The Operator reserves the right to modify this Refund Policy at any time. Updated versions will be posted on this page with a revised "Last Updated" date.
8.2. For payments made before a modification takes effect, the Refund Policy in effect at the time of payment shall apply.
## 9. Contact Information
For any questions regarding this Refund Policy, please contact:
**Stefan Savanović**
Email: websavanovic@gmail.com
Location: Novi Sad, Republic of Serbia